Navi Mumbai

(+91)865-740-6955

Frequently Asked Questions

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General Questions

What is the Doctor Teleconsultation program?
Doctor teleconsultation program connects users with registered doctors and healthcare professionals for telephonic consultation via their smartphone.instantly from the comfort of their home, office or on the go. This will reduce the need to see a doctor at his clinic, which will save your time, cost of travel and keep you safe from contagious disease in the event of compromised immunity.
Are your doctors and other healthcare professionals qualified?
Yes, Our HR department has designed a strict procedure and documentation process to verify doctors qualification, registration number and other qualifications and certificates from doctors and other healthcare professionals.
What if the doctor doesn't call me even after booking an appointment?
This usually does not happen, however if this happens due to some technical issues, you are eligible to get the full refund of the amount you have paid.
Or
Reschedule your appointment with the same doctor at another time, or any other available doctor for the same service.
How do I book an appointment with a doctor, Dietician or physiotherapist?
You can visit our website, and click on the book appointment button, provide your contact details such as mobile number, email address, select the doctor speciality and time slot for the doctor. You will receive the confirmation email regarding your appointment. Also you can view the appointment status in your account created with us. You can also merge appointment schedules with your calendar such as outlook, google so that you will get reminders for the appointment.
If Telephonic doctor consultation is safe and secure, what about my details?
Your privacy is utmost important to us. Your data will be safe with the doctors and us. Data security is governed by strict privacy policy and is stored on encrypted servers.
What if I have a general query to ask a doctor?
You can ask the general query to us through chat, you will receive a reply through the doctor within 12 to 48 hours at no cost
What if I don't get the medicine prescribed by the doctor to my nearest chemist.
You can always write to us through email and the doctor will change the medicine.
How can I get the Homeopathy medicine prescribed by the doctor.
If you do not get the medicine, your homeopathy doctor will arrange the medicine for you through courier service

About Our Services

Primary Care

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Women's Health

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Pediatric Care

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Urgent Care

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Newborn Care

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Our core values

We are committed to Care with compassion

Commitment

Care

Compassion

Quality